Terms of service
Dino Care - Terms and conditions
1. Definitions
Dino Care: Dino Care - 96127260.
Client: the party entering into an agreement with Dino Care.
Services: all activities in software development, digital applications, automation, advisory, and support.
2. Applicability
These terms and conditions apply to all offers, quotations, and agreements of Dino Care.
Deviations are only valid if agreed in writing.
3. Quotations and agreements
Quotations are non-binding unless stated otherwise.
An agreement is established when:
- a quotation is accepted
- an assignment is confirmed in writing
- work has started
4. Service execution
Dino Care performs services to the best of its knowledge and ability.
The client provides required information and materials in time.
Delays due to missing information may lead to adjustments in planning or costs.
5. Additional work
If additional activities are needed during a project and are not included in the original agreement, they may be carried out as additional work.
Additional work is aligned with the client in advance.
6. Payment
Invoices must be paid within the term stated on the invoice.
If payment is not received, Dino Care may suspend services.
7. Intellectual property
Unless agreed otherwise, all intellectual property rights to software, code, designs, and documentation remain with Dino Care.
The client receives a usage right for the delivered solution.
Transfer of source code can be agreed separately.
8. Liability
Dino Care's liability is limited to the total amount invoiced to the client in the three months preceding the event causing damage.
Dino Care is not liable for:
- indirect damages
- consequential damages
- loss of profit
- loss of data
- reputational damage
9. Third parties
Dino Care may use third-party services such as hosting providers, software platforms, or cloud infrastructure.
Dino Care is not liable for outages or issues caused by these external services.
10. Maintenance and support
Maintenance and support are provided when included in the agreement or when agreed separately.
11. Termination
Either party may terminate the agreement if the other party materially fails to meet its obligations.
12. Force majeure
Dino Care is not liable for delays or shortcomings caused by circumstances beyond its control.
13. Governing law
All agreements are governed by Dutch law.
Disputes are submitted to the competent court in the Netherlands.